Privacy Policy 1

Privacy Policy

New England Closets

Our Privacy Policy

We are committed to communicating with you in a professional manner and protecting your confidential information. We use the information you provide (e.g. name, address, phone number, email, agreement to receive newsletter/sales offers etc.) to contact you to share information about our (products/services). We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. This company does not sell, trade, or rent your personal information to others.

Unless you ask us not to, we may contact you via email in the future with news about our company or information about our services. If you subscribe to our newsletter, you may unsubscribe at any time, either by using the unsubscribe link on the newsletter or by contacting us via the email address given on our website.

Please contact us to correct or update information at any time.
781-670-7730 | jcohen@newenglandclosets.com

Logging and Cookies
When you browse our website, the following information about your visit is collected and stored: the computer’s Internet Protocol (IP) address (a number automatically assigned to your computer when you access the Internet); the domain from which you access the Internet (for example: aol.com, for an America Online account), the website address from which you came to our site (for example: www.google.com, if you came by clicking a link from a Google search); the date and time you arrived at our site and how long you spent here; the name and version of your computer’s operating system and browser Example: Chrome/FireFox; the pages you visited.

We also use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us further determine usage of our site and sources of site traffic, improve access to our site and identify repeat visitors.

Links
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites.

1

Quality

New England Closets provides high quality solutions for custom closet material, craftsmanship, and customer service. With focused attention to detail, all of our work goes through rigorous quality control. We hold ourselves to the highest standards – every custom closet, every project, every time.

2

Integrity

At New England Closets, we act in the best interests of our customers. With our promise of legendary customer service, we will always try to do the right thing to meet each clients’ unique needs. We hold ourselves accountable daily to act with integrity and kindness throughout every interaction.

3

Customer Service

A high quality product usually comes with a high price tag. That’s not the case with New England Closets. Our partnership with vendors like The Closet Works guarantees quality workmanship, and our team guarantees design, delivery, and installation of fantastic storage solutions at unbeatable prices.

Team

Introduction

With decades of experience in the home improvement industry, the New England Closets team, lead by Jeffrey Cohen and Raffi Iskenderian, is dedicated to providing the highest quality products and legendary customer service for each and every customer. From the early days founding a home improvement financing business together, to today’s success as the co-founders of New England Closets, this dynamic team has built a home remodeling empire.

Jeffrey Cohen

Jeffrey has utilized his business development expertise and leadership skills to co-develop New England Closets, a successful custom closet company. He spent nine years transforming the kitchens of over 3,500 extremely satisfied customers across Massachusetts as the co-founder of Shelf-Genie with his partner and co-founder Raffi. Under Jeff’s leadership, the duo successfully expanded into the closet space and launched New England Closets in the fall of 2015. Prior to co-founding New England Closets, Jeff spent 10 years as a strategy consultant at Monitor Company. He received his MBA from the Tuck School at Dartmouth College and an undergraduate degree from Williams College. He resides in Sudbury with his wife and three children.

Raffi Iskenderian

Raffi’s roots in home improvement run deep—as a licensed contractor, property manager, and now as a business owner. Like his partner Jeff, Raffi has held various business development roles within startup organizations. From that experience, he and Jeff created Shelf Genie in 2009. After immersing himself in kitchen transformations and cabinet resurfacing, Raffi co-founded New England Closets with Jeff in 2015. Before he and Jeff co-founded New England Closets, Raffi and Jeff worked together at Capital One, where they were part of the founding team for Capital One’s Home Improvement Financing Business. Raffi has an MBA from Babson College and an undergraduate degree from Boston College. He and his wife and two children live in Watertown.